Ford Trumps Toyota in 2010 Customer Loyalty Rating
Published Monday, 10 January, 2011 by Blog Admin. Categories: News.
A new study by J.D. Power and Associates reveals which autos earned the best customer loyalty in 2010. Tied at first place is Ford, retaining 62 percent of its customers. This is up a dramatic six percentage points from 2009!
The loyalty study measures not only the rate automotive brands retain existing customers, but also the reasons customers remain loyal. Data shows that the key vehicles helping Ford gain a loyal...
The loyalty study measures not only the rate automotive brands retain existing customers, but also the reasons customers remain loyal. Data shows that the key vehicles helping Ford gain a loyal...